Accounts Receivable / Collections Manager

The Accounts Receivable / Collections Manager is responsible for overseeing all aspects of the Student Accounts, Billing, & Collection Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

• Responsible for the accurate operation and oversight of all student accounting processes including.

• billings, finance charges, sponsorships, payment plans, electronic data transfers to and from 3^rd parties and other departments in compliance with government regulations.

• When necessary, resolves problems and questions with students or parents regarding student finances.  Contacts and initiates the settling of student account balances in escalated or special situations.

• Work with Residence Life to make sure correct charges for housing and meals plans are correct and timely.

• Creates and manages accounts receivable status reports for Controller.   

• Cash management includes depositing of payments and petty cash box.

• Communicates regularly with offices such as the Financial Aid Office, Registrar’s Office, Residence Life, and other campus departments to ensure the student experience is as seamless as possible.

• Compiles data and produces the IRS Form 1098-T (Tuition Statement).

• Adjusts students’ accounts when necessary and sends appropriate communications.

• Manages finance charges, holds, and deferred income on accounts.

• Reconciles student accounts after 10^th day of each semester.

• Completes month-end and year-end close workpapers including accounts receivable monitoring and KPI reports. Assists Business Office with discrepancies in receivables balances.

• Maintains student tuition & fee revenue rate table to ensure proper billing to student accounts.

• Works with the Registrar’s Office to ensure accurate waivers, grants, and fee policies are applied to correct accounts.

• Manages special projects as assigned by Controller.

• Other duties as assigned.

 

 

EDUCATION/EXPERIENCE:

 

• 3-5 years of experience in accounts receivable and collections management.
• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Knowledge of generally accepted accounting principles and financial regulations.
• Experience working in higher education preferred.
• Experienced in financial database systems with the ability to manipulate large amounts of data.

 

 

QUALIFICATIONS:

 

• Excellent public relations, oral and written communication and ability to communicate sensitive and/or complex information in a confidential manner.

• Must be accurate and detail oriented.

• Strong interpersonal skills and managerial abilities

• Ability to problem solve and handle multiple priorities and deadlines.

• Intermediate to Advance Excel skills preferred (pivot tables, index/match, and power queries)

• Word and Mail merge skills

• Proficient in Microsoft Office Applications

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