Accounts Receivable / Collections Manager

The Accounts Receivable / Collections Manager is responsible for overseeing all aspects of the Student Accounts, Billing, & Collection Services.



  • Responsible for the accurate operation and oversight of all student accounting processes including.
    • billings, finance charges, sponsorships, payment plans, electronic data transfers to and from 3rd parties and other departments in compliance with government regulations.
  • When necessary, resolves problems and questions with students or parents regarding student finances.  Contacts and initiates the settling of student account balances in escalated or special situations.
  • Work with Residence Life to make sure correct charges for housing and meals plans are correct and timely.
  • Creates and manages accounts receivable status reports for Controller.   
  • Cash management includes depositing of payments and petty cash box.
  • Communicates regularly with offices such as the Financial Aid Office, Registrar’s Office, Residence Life, and other campus departments to ensure the student experience is as seamless as possible.
  • Compiles data and produces the IRS Form 1098-T (Tuition Statement).
  • Adjusts students’ accounts when necessary and sends appropriate communications.
  • Manages finance charges, holds, and deferred income on accounts.
  • Reconciles student accounts after 10th day of each semester.
  • Completes month-end and year-end close workpapers including accounts receivable monitoring and KPI reports. Assists Business Office with discrepancies in receivables balances.
  • Maintains student tuition & fee revenue rate table to ensure proper billing to student accounts.
  • Works with the Registrar’s Office to ensure accurate waivers, grants, and fee policies are applied to correct accounts.
  • Manages special projects as assigned by Controller.
  • Other duties as assigned.





  • 3-5 years of experience in accounts receivable and collections management.
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • Knowledge of generally accepted accounting principles and financial regulations.
  • Experience working in higher education preferred.
  • Experienced in financial database systems with the ability to manipulate large amounts of data.





  • Excellent public relations, oral and written communication and ability to communicate sensitive and/or complex information in a confidential manner.
  • Must be accurate and detail oriented.
  • Strong interpersonal skills and managerial abilities
  • Ability to problem solve and handle multiple priorities and deadlines.
  • Intermediate to Advance Excel skills preferred (pivot tables, index/match, and power queries)
  • Word and Mail merge skills
  • Proficient in Microsoft Office Applications

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