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Information Technology Center


The Briar Cliff IT Help Desk is your source for computer assistance. We provide students, faculty and staff with a support to any computer services associated with our campus-wide wireless network. We are introducing a Frequently Asked Questions section in order to provide you with helpful answers on-demand or after hours. As always, we are happy to answer questions face-to-face, so feel free to stop by during our regularly scheduled business hours. 

WIRELESS NETWORK

Briar Cliff has campus-wide wireless internet coverage. Because we now offer wireless to all part of campus, we will no longer support or allow personal wireless routers. Wireless routers can interrupt or interfere with our signal. Therefore, if we detect a wireless router on a port on our network, we will disable that port and notify the student and the hall director of the offense. 

The fully wired campus is convenient for all students who bring computers and those who rely on the campus labs. Each residence hall room is wired for the Internet and campus network system and each residence hall has multiple student computer labs that are accessible 24 hours a day. Many of the labs in the academic buildings are also accessible 24 hours a day.  

CHARGES

The IT Center is implementing minimal base fees to work on student and employee computers due to the increase in numbers over the years. It is our hope this will allow us to focus our resources in maintaining the labs, classrooms and on-campus hardware/software. The fees are as follows:

  • $25 for student personal computers 
  • $75 for employee personal computers

SECURITY

We will no longer require students to bring to their computers to the IT Center for anti-virus installation. We do, however, highly recommend that you do your best to protect yourself against viruses and malware. If you do not currently have an anti-virus program installed on your machine, we recommend you download Microsoft Security Essentials. This link will take you to the download site and provide you a walkthrough on how to install it.

Today’s viruses and malware do not always present themselves in the same way. If you pick up spyware or malware that your anti-virus program does not catch, Malwarebytes generally will. For a walkthrough on how to install Malwarebytes, click here.

Details

HOURS:
Monday-Friday: 7 a.m. - 4:30 p.m.

LOCATION:
Heelan Hall 140

CONTACT:
(712) 279-5401
ithelpdesk@briarcliff.edu

FORMS:
IT Policies & Procedures

Staff

Leah Ward
IT Center Director
712-279-1682
Sarah Schmitt
Director of Administrative Software
712-279-1659
Darrin Fangman
Director of Networking Services
712-279-1773
Jonathan Fields
IT Help Desk Adminstrator
712-279-1673
Travis Anderson
IT Help Desk Administrator
712-279-5409
Janet Wolfe
Online Learning Specialist
712-279-5403
Shubha Krishnamurthy
Software Developer
712-279-5413
Linda Wideman
Phone Consultant
712-279-1660